Jorge Vidal - State Farm Insurance Agent

Reviews about Jorge Vidal - State Farm Insurance Agent

• Mari Rodriguez

  Dec, 09 2017
  ★ ☆ ☆ ☆ ☆
  I switched from Allstate to Statefarm when I closed on my house. I called the agency to send proof of insurance to Allstate so they can cancel my policy. I thought this was taken care of until I recieved a letter from Allstate they will send my account to collections for non payment, not only that I recieved letters from NC DOT to show proof of insurance. I called and left message, called again and left message, I emailed Jorge and no email back. I called another local agent and they contacted this agent and someone finally returned my call. They sent me the FS1 instead of sending it to NC DOT, so I had to fax them. Since I had to do everything, I decided to just switch agent so I called again and finally someone answered my call. I had to wait for Jorge to call me back to approve my request. He calls me and asked why I wanted to switch, I told him what happened and I also wanted someone closer to home. Jorge said he was going to wait until after renewal offer sent to avoid confusion and delay, this was all BS. I have a right to request a change of agent, so I called corporate to request the change. They helped me but it has to be approved through him. I went to another agent to request change and was told the same, it has to be approved by him. I just got so frustrated so I cancelled my policy and I am glad to pay $28 more for 6 months just to get rid of him. The staff were friendly but Jorge doesn't return calls and lies for his benefit, I understand they get comission but he did not deserve it since he did not do anything for me.

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